·We only receive the money from paypal.
·A non-payment dispute will be opened if full payment is not received after 7 days of auction.
·Please contact with us if you have any problems about payment.
We do NOT ship to PO Box, Alaska, Hawaii and Protection Zone. (if the address is not deliverable by Post Office, contact us prior to submit payment)
All orders are shipped directly from our warehouse in CA or NJ. So we will ship out the package within 2-3 business days to 48 states after the payment is completed.
We only ship the item to your paypal confirmed address for fast and accurate shipment. Please double check your paypal shipping address before confirm the payment.
·We only allow for even exchanges. Any exchange attempt for a different item will be subject to additional fees.
·Return products must also be in original condition. Fees will be applied for missing items.
·Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred shipping products return, except poor quality.
·We will refund the money to you when we get the return items. Or We will pay to ship the replacement item to you.
.If the exchange takes place over 30 days from the date of purchase, the buyer is responsible for the shipping costs in both directions.
·We accept your return within 30 days of the original purchase.
·Best service is our life-long pursuit and just feel free to contract us via Ebay message or email us for any questions.
We usually reply your question within 24 hours.
·If you did not hear from our customer service team within 24hours, please check your email spam folder.
We believe any question can be solved properly, we won't let you down.
·Feedback is extremely important to us and eBay
·If you are satisfied with our transaction, please take a moment to leave Positive Feedback. YOUR Satisfaction is our Priority!
·If there are any issues, PLEASE contact us BEFORE leaving a neutral or negative rating so that we may resolve any concerns.
.We PROMISE we can make you happy if you give us a fair chance.